Community FAQ
Mount Vernon Apartments — Frequently Asked Questions
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1) What are the move-in costs?
The application fee is $75, the admin fee is $150, and the security deposit ranges from $400 up to one month’s rent.
2) Are utilities included in the rent?
Water, sewer, trash, and pest control are billed with your rent and are not included in base rent. Electricity is through TXU or any provider you choose.
3) How long is the lease term?
Lease terms are available between 3 and 14 months.
4) What are the late fees and grace period for rent payments?
Rent is due on the 1st and late on the 5th of the month. The late fee is 10% of the amount owed.
5) Is renters’ insurance required?
Yes, renters’ insurance is required.
6) What is the policy for breaking the lease early?
A 60-day notice to vacate is required. At lease signing, you may choose to pay a two-month termination fee or pay rent until the apartment is re-rented.
7) How is rent paid?
Via ACH, debit, or credit card through the online resident portal, or through a Walk-in Payment System at participating retailers. Rent is not accepted at the office.
8) What is the pet policy?
Pets are welcome (breed restrictions apply). One-time pet fee $350 per pet and monthly pet rent $30 per pet.
9) What amenities are included?
- Swimming pool with sundeck
- Fitness center
- Dog park
- Business center
- Clubhouse with billiards table
10) Is reserved parking available?
Yes — reserved parking space is $35/month.
11) Do you offer garages or carports?
No.
12) Are the apartments furnished?
No, furnished apartments are not offered.
13) What is the guest policy?
Guests may stay up to 7 days without being added to the lease.
14) How are maintenance requests handled?
Submit requests via the resident portal. Emergency maintenance is available 24/7 by calling the office.
15) Is there 24/7 emergency maintenance?
Yes.
16) How is pest control handled?
Quarterly service for each apartment home.
17) What is the neighborhood like?
Live in the heart of DeSoto, Texas — about 15 minutes from downtown Dallas.
- Dining: Thibodeaux Cajun Cooking, Pappadeaux Seafood Kitchen, Jimmy’s Taco, Roma’s Italian Bistro
- Groceries: Tom Thumb, Sam’s Club, Joe V’s Smart Shop
- Schools: Merrifield Elementary, Reed Middle School, DeSoto High School
18) How are packages received?
Packages are delivered to resident apartments.
19) What is the lease renewal policy?
60-day notice to move out required. If you do not renew before expiration, the lease converts to month-to-month at a new rate.
20) Is subletting allowed?
No — subletting is not allowed.
21) Are washer/dryer connections available?
All homes include washer/dryer connections; some homes include a washer/dryer. Rentals are available for $45/month.
22) What appliances are included?
Refrigerator, range/oven, dishwasher, microwave, garbage disposal, and washer & dryer (in some units).
23) Is there additional storage for rent?
No, storage space is not offered.
24) What are the internet and cable options?
Yes — the community is wired for internet and cable.
25) What are the income requirements?
Minimum monthly income of 3× the monthly rent.
26) What schools is the community zoned for?
Merrifield Elementary; Reed Middle/Junior High; DeSoto High School.
27) What grocery or shopping is nearby?
Joe V’s Smart Shop and other nearby options listed above.
28) What hospital is nearby?
Methodist Hospital — approximately 1 mile away.
29) Is the community gated?
No.
30) Is the community near a bus route?
The closest bus stop is about 1 mile from the community entrance.
Mount Vernon — Fees
Transparent breakdown of application, monthly, utilities, and other fees.
Required Application & Move-In Fees
- Administrative Fee (one-time fee per apartment)$150
- Application Fee (one-time fee per applicant)$75
- Security Deposit (per apartment — refundable) (Ranges $400 up to one month’s rent; based on screening.)—
Required Monthly Fees
- Monthly Administrative Billing Fee (per apartment)$6.95
- Pest Control Services (per apartment)$3.50
- Trash Services (per apartment)$18.00
Utilities & Services — Third Party Provided
- Renters Liability InsuranceBased on provider
- Utility — ElectricBased on provider
- Utility — Chilled WaterBased on provider
- Water/SewerBased on provider
- GasBased on provider
- Internet ServicesBased on provider
- Cable ServicesBased on provider
Other Fees
- Reserved Parking (per space/per month)$30
- Pet Fee (one-time/per pet)$350
- Pet Rent (per pet/per month)$30
- Parking Fees$25
- Late Fee (per occurrence)10% of rent
- Access Device Replacement$50 card replacement · $5/month
- Access/Lock Change Fee$50 lock replacement · $5 per key
- Early Lease Termination/Cancellation85% of rent
- Insufficient Move-Out Notice FeePro-rated balance of remaining 60 days
- Transfer Fee (if lease is not up)$750
- Legal/Eviction Fees1 person $240 · 2 people $320 · 3 people $400 · 4 people $480
- Non-Sufficient Funds (NSF)$30
- Reletting Fee85% of one month’s rent
- Renters Insurance — Non-Compliance Fee$50
- Utility Cost Recoveryusage-based
- Utility Cost Recovery Processing Fee$50
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